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PICK-UP/DROP-OFF HOURS
Regular hours keep the dogs calmer Mo - Sat: 7:30-9:30 and 4:30-6:00 pm Sunday : 5-6 pm ONLY |
HOLIDAY CLOSURES
We are here caring for the dogs, but closed to humans!
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Why aren't we open to human visitors all day?
We are very flexible about almost everything, EXCEPT our drop off /pick up hours, Sundays and the occasional holiday closure. There are three main reasons why....
First, our primary focus is on keeping the dogs in residence calm, content and under threshold. There is considerable attention paid to the placement and grouping of dogs during pick up/drop off in order that the excitement of some doesn't agitate the rest. They quickly learn that a car pulling in the driveway means a new dog is arriving or, better yet, that their owners might be arriving. When cars come and go all day long the dogs stay hyper-vigilant, less focused on each other, less able to rest, more likely to vocalize and thus stress dogs and humans alike.
Secondly, barking.... Our neighbors are saints - we've never had a noise complaint and we'd like to keep it that way. Small, local businesses benefit their communities, but must also respect their neighbors!
Finally - we live here... There are pros and cons to having kennel owners living "on site". The pro is that we are here, 24/7, in case anything happens. The con is that we have to balance our private family time with the needs of our human clients. While we are always on duty to care for your dogs, we do need to carve out windows of time that we can be assured of privacy. Plus, it's nice to take care of dogs in your pajamas with your hair unbrushed occasionally!