PICK-UP/DROP-OFF HOURS Regular hours keep the dogs calmer Mo - Sat: 7:30-9:30 and 4:30-6:00 pm Sunday : 4:30-6 pm ONLY
HOLIDAY CLOSURES We are here caring for the dogs, but closed to humans!
Christmas Day New Years Day Memorial Day
July 4th Labor Day Thanksgiving Day
Why aren't we open to human visitors all day?
We are very flexible about almost everything, EXCEPT our drop off /pick up hours, Sundays and the occasional holiday closure. There are three main reasons why....
First, our primary focus is on keeping the dogs in residence calm, content and under threshold. There is considerable attention paid to the placement and grouping of dogs during pick up/drop off in order that the excitement of some doesn't agitate the rest. They quickly learn that a car pulling in the driveway means a new dog is arriving or, better yet, that their owners might be arriving. When cars come and go all day long the dogs stay hyper-vigilant, less focused on each other, less able to rest, more likely to vocalize and thus stress dogs and humans alike.
Secondly, barking.... Our neighbors are saints - we've never had a noise complaint and we'd like to keep it that way. Small, local businesses benefit their communities, but must also respect their neighbors! Finally - we live here... There are pros and cons to having kennel owners living "on site". The pro is that we are here, 24/7, in case anything happens. The con is that we have to balance our private family time with the needs of our human clients. While we are always on duty to care for your dogs, we do need to carve out windows of time that we can be assured of privacy. Plus, it's nice to take care of dogs in your pajamas with your hair unbrushed occasionally!
What Our Clients Are Saying
"Alison and her staff provided exceptional care to not only my dog but also to me..." A. B.
"The best. Alison and her staff are terrific. My dog, Rem, hadn't spent any time boarded before we got here and he loved it there. I don't know how the dogs are all so calm, but they are. I'm lucky this is near by me. " Betsy N.
"We miss him, but we never worry about him when he's there. Wonderfully competent crew. Beautiful surroundings." Bruce K.
250 Southampton Rd. Westhampton, Ma. 01027 USA 413 527-3652